faq

frequently asked questions

We know that there are few things more wonderful, than a good fit. with that in mind, we try to ensure that every garment feels custom made just for you. Below are our general sizing standards in inches - we encourage as much detail as possible in the order comments in checkout.

 size

bust

waist

hips

xs 30 - 32  24-27 32-34
s 32-34 27-30 34-36
m 34-36 30-34 36-38
l 36-38 34-37 38-40
xl 38-42 37-40 40-42
xxl 42-44 40-42 44-46
3x 44-46 42-44 46-48

We also strongly encourage adding order notes with measurements of any applicable areas!

We keep a small stock of best sellers but most everything else is made to order - which also allows for any requested size adjustments if necessary.

That said, please allow 5-7 days for production time. Any delay beyond that and we will let you know asap.

Orders over $100 ship free within the US.

Most items ship within 5-7 days via your selected method.

Expedited shipping is available for both international and domestic orders.

Flat rate domestic shipping for orders under $100 is $8.

We ship internationally, calculators for the various couriers are on the checkout page.

bamboo & cotton blends

bamboo fabric has a unique antibacterial quality due to a naturally occurring bio-agent found in the bamboo fiber, which makes it naturally antibacterial, anti-fungal and odor resistant, even through multiple cleanings. Wearing bamboo fabric helps reduce the bacteria that thrive on your clothing and skin, which means less unpleasant odor causing bacteria.

  • wash in cool/warm water (up to 50 degrees Celsius) with a gentle detergent
  • NO bleach
  • tumble dry low or hang/lay flat to dry
  • do not iron
  • elastic is heat sensitive and will deteriorate over time if exposed to extreme heat

lingerie, swimwear & synthetics

proper care of your fine garments will ensure longevity. some of these garments contain various fabrics that are best cared for as follows

  • wash in cool water (up to 40 degrees Celsius) with a gentle detergent
  • NO bleach
  • tumble dry air only or hang/lay flat to dry
  • do not iron
  • elastic is heat sensitive and will deteriorate over time if exposed to extreme heat

let us know if you have any questions - we're invested in your delight!

You can find us at Eugene Saturday Market for the 2022 Season! Booth 177 (between the fountain and the south lawn). It's always a good time at market, and it's an opportunity to browse new items before they hit the internet!

We're hoping to make it to a couple of other festivals this year and will post the info here as the news comes in!

Got questions? drop a line directly to harlequin@okikaidesigns.com